EARLY ACCESS PREVIEW Concierge onboarding · Guided workflow setup
← All appsCygnet Connector How it works
02 / WORKFLOW GUIDE · Inventory & finance

How Cygnet Connector works.

Follow the inputs, review rules and handoffs — from your first sample to a human-approved output.

Early access — concierge onboarding
  1. 01Map legal entities, tax codes & B2B fieldsVerified Cygnet Field Mapping Spec
  2. 02Pre-validate invoices & credit notesPre-Flight Validation Log
  3. 03Submit with idempotent retry protectionAcknowledgement & IRN/Reference Receipt
  4. 04Manage exceptions in finance queueFinance Exception & Audit Ledger
INSIDE THE ENGINE

Step-by-step operational pipeline

Map Shopify orders, refunds and tax fields to Cygnet payloads with pre-submission validation, clear rejection reasons and safe idempotent retries.

01

Map legal entities, tax codes & B2B fields

Deliverable: Verified Cygnet Field Mapping Spec

Align Shopify store entities, tax rates, HS codes, discounts and buyer registration metafields with your Cygnet contract schema.

02

Pre-validate invoices & credit notes

Deliverable: Pre-Flight Validation Log

Run strict schema and tax-math checks before calling Cygnet, catching missing buyer tax IDs or rounding discrepancies early.

03

Submit with idempotent retry protection

Deliverable: Acknowledgement & IRN/Reference Receipt

Test submissions in the authorized sandbox using provider-supported authentication, document references and retry controls. Confirm duplicate handling before production onboarding.

04

Manage exceptions in finance queue

Deliverable: Finance Exception & Audit Ledger

Surface rejected documents with plain-English remediation steps so finance can correct and re-queue without developer help.

SAMPLE WORKFLOW INSPECTOR

Cygnet Connector / sample exception & output view

Read-first guardrails active
Item / Record Rule Observation Decision Status
Invoice mappingTax ID present · payload validReady
Credit noteRefund linkage verifiedMapped
Retry policyProvider timeout · safe retry queuedRetry
DATA FLOW & SAFETY ARCHITECTURE

Read-first setup and agreed change controls

1. Read-First Input

Country scope, legal entity count, B2B/B2C mix, existing Cygnet setup, invoice issuer details and representative invoice/credit-note payloads.

2. Rule & Guardrail Engine

Each merchant requires its own Cygnet production contract and credentials. Provider fees are separate. Integration starts only after written provider permission, sandbox access and supported workflows are confirmed. Production requires merchant-specific credentials and an agreed invoice issuer.

3. Concierge Scope

Provider-access assessment first, then agreed invoice and credit-note mappings tested in an authorized sandbox. Production onboarding follows confirmed integration rights, supported workflows and support responsibilities.

What your team brings to onboarding

Country scope, legal entity count, B2B/B2C mix, existing Cygnet setup, invoice issuer details and representative invoice/credit-note payloads.

Ready to calibrate Cygnet Connector on your store? Request access to walk through a sample export or staging workflow directly with our team.
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